| License transfer |
Jun 16, 2021 10:51 AM
by Yuppie
by Yuppie
Hi! First of all, thank you to all the developers and supporters of this unparalleled, wonderful app!
I have recently purchased a license for an annual subscription. However, the computer I used crashed, and is no longer redeemable. May I ask if there is a way for me to reuse/transfer the license to a different computer since I cannot deactivate it anymore in my previous (dead) machine?
Thank you very much!
I have recently purchased a license for an annual subscription. However, the computer I used crashed, and is no longer redeemable. May I ask if there is a way for me to reuse/transfer the license to a different computer since I cannot deactivate it anymore in my previous (dead) machine?
Thank you very much!
Jun 16, 2021 11:31 AM
by
by
Thank you for your kind words!
To access your product keys, download links, and manage activations please go to https://www.radiantviewer.com/store/mylicenses/
Please sign in with the email address used when purchasing licenses.
Click "Show activated computers". There you will be able to deactivate your old machine.
Click "Deactivate this computer" for the machine you want to deactivate. Then you can activate your new computer.
To access your product keys, download links, and manage activations please go to https://www.radiantviewer.com/store/mylicenses/
Please sign in with the email address used when purchasing licenses.
Click "Show activated computers". There you will be able to deactivate your old machine.
Click "Deactivate this computer" for the machine you want to deactivate. Then you can activate your new computer.
Jun 16, 2021 12:35 PM
by Yuppie
by Yuppie
This is great news! Thank you! More power!