Jan 5, 2022 04:06 PM
by v-net
I would like to report a problem with the Radiant activation system.
Every time I change Wifi (when I go to a different location), using the same computer (where it is activated), Radiant loses activation. And when I try to activate it in this new location, I get an error message. It's quite annoying, because to be able to activate again, I need to activate it as a trial every time, then close Radiant, and then wait 15 seconds to enter the program, and only then I´m able to activate again my paid license.
Basically, I waste a few minutes every time I change workplaces (and I keep moving).
I would like the Radiant development team to evaluate this issue, as it really doesn't make sense to have to reactivate the program just because I change Wifi. Activation should be linked to the computer, not Wifi.
Thanks!
Jan 7, 2022 01:34 PM
by boskar
Sounds like You are using some kind of MAC-address randomization, which sounds quite unusual for a PC.
Jan 16, 2022 08:00 PM
by
Changing WiFi should not affect activation in any way. Even if the MAC address is changed. Something more must be happening with the hardware ID of your PC. Drop us a line using contact form if you still have those issues.
Aug 12, 2023 04:44 PM
by Guest
I also have the same issue