Jan 6, 2018 02:34 PM
by svetlana
Hello. Help me please.
A computer
AMD Atlon XP 1600,
Motherboard ASUS A7V333
512 MB memory
video card GeForce4 Ti4200
Winchesters ST340016A (Win XP SP3) and Maxtor 6E040L0 (Win7 SP1 Pro)
On both systems are installed:
Net Framework 3.5 and 4
Visual C 2010
jre-8u151-windows-i586
K-Lite_Codec_Pack_960_Full
DirectX (ХР - 9)
However, on Win 7 tried to run on a clean system.
On both systems, the version of RadiAnt DICOM Viewer 1.9.16 and older is launched. When you try to run newer versions (the installation is fine), a small window appears for a moment,created CrashReport and minidump.dmp.
Windows ХР:
<?xml version="1.0" encoding="utf-8" ?>
<CrashRpt version="1">
<AppName>RadiAnt DICOM Viewer</AppName>
<AppEdition>STD</AppEdition>
<AppVersion>4.2.1.17555</AppVersion>
<AppPlatform>x86</AppPlatform>
<SystemTimeUTC>2018-01-01T16:37:27Z</SystemTimeUTC>
<OperatingSystem>Microsoft Windows XP Build 2600</OperatingSystem>
<OSIs64Bit>0</OSIs64Bit>
<CPU>
<R1>00000662 00000000 00000000 0383FBFF</R1>
</CPU>
<GeoLocation>ru-ru</GeoLocation>
<GUIResourceCount>10</GUIResourceCount>
<OpenHandleCount>55</OpenHandleCount>
<MemoryUsageKbytes>4556</MemoryUsageKbytes>
</CrashRpt>
Windows 7
<?xml version="1.0" encoding="utf-8" ?>
<CrashRpt version="1">
<AppName>RadiAnt DICOM Viewer</AppName>
<AppEdition>STD</AppEdition>
<AppVersion>4.0.3.16415</AppVersion>
<AppPlatform>x86</AppPlatform>
<SystemTimeUTC>2018-01-06T12:48:14Z</SystemTimeUTC>
<OperatingSystem>Windows 7 Professional Build 7601</OperatingSystem>
<OSIs64Bit>0</OSIs64Bit>
<CPU>
<R1>00000662 00000000 00000000 0383FBFF</R1>
</CPU>
<GeoLocation>ru-ru</GeoLocation>
<GUIResourceCount>9</GUIResourceCount>
<OpenHandleCount>99</OpenHandleCount>
<MemoryUsageKbytes>5984</MemoryUsageKbytes>
</CrashRpt>
Jan 9, 2018 04:20 PM
by
Thank you for reporting this issue.
Athlon XP is a pretty old CPU (16 year old).
It does not support SSE2 instructions. This might cause some problems.
However, we did not have any similar reports from other Athlon XP users.
It seems that your only option is to change the hardware to something newer if you want to use newer versions of RadiAnt.
Jan 10, 2018 04:04 PM
by svetlana
Can you open and view the file minidump.dmp (in the folder RadiAntErrorReport) that is created when you try to open new versions of the program?
Where can I send it (e-mail)?
So you can find out the reason for the unsuccessful start.
Or tell me which program I can open it myself
(Notepad does not work:
MDMP“§(Q ЗcJZ d x
Ь 4 A& Ё Р 8 Ђ
etc.)
Thank you.
Jan 19, 2018 05:57 PM
by
We have analyzed your minidump file. It appears that the issue is caused by the CPU not supporting SSE2 instructions.