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RadiAnt DICOM Viewer - Discussion Forum
Problem to query from Siemens Syngo.Plaza PACS server

Nov 13, 2016 07:39 AM
by K.B. Loh
I am having problem in using Radiant to query study from Siemens Syngo.Plaza PACS server.
The ports are opened for Radiant in Windows Firewall.
The AETitle, IP and port of Radiant client PC are properly configured in Syngo.Plaza server.
Ping to Syngo.Plaza is ok.
But when query, no result was returned.

Using OsiriX in the same network can query and retrieve the study from Syngo.Plaza without any problem.

Anyone in the forum has experience in using Radiant to query and retrieve study from Siemens Syngo.Plaza PACS server? If have, kindly share your experience.

Thank you!
Nov 17, 2016 02:07 PM
by RadiAnt
Hi, could you contact us via this form: http://www.radiantviewer.com/contact.php
We'll try to find out what's causing your problems.
Dec 16, 2021 10:58 AM
by Guest
hi

the network connective is fine. The DICOM ports needs to set to TCP: 104.
Dec 16, 2021 10:58 AM
by Guest
hi

network connectivity is ok. the dicom comms ports is TCP:104.
Dec 19, 2021 05:56 AM
by K.B. Loh
The problem was solved long time ago by Radiant developers.
Thank you!
Mar 10, 2023 04:02 PM
by Bcluan
Hi. Can you show me how to fix it. I have same problem wih you
Dec 23, 2023 08:10 PM
by RadiAnt
Please refer to this chapter for PACS connection troubleshooting: https://www.radiantviewer.com/dicom-viewer-manual/pacs-troubleshooting.html
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